Regrettably, we cannot accept returns on medical devices once they have been purchased and delivered. This policy is in place to ensure the integrity and sterility of our products and to adhere to health and safety regulations. We encourage all customers to carefully consider their purchase before completing the transaction. Please refer to our Refund policy below.
Refund Policy:In the rare event that you encounter an issue with your medical device, such as a manufacturing defect, please contact our customer service team immediately. We will assess the situation and, if deemed necessary, provide a refund in accordance with our refund policy. Refunds will be issued based on the original method of payment and will be processed promptly upon approval of the return.
Shipping
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on your chosen shipping provider, shipping date estimates may appear on the shipping quotes page.
Our standard shipping rate is free. However Express Shipping is available at a nominal charge.
Choosing a selection results in a full page refresh.
